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FAQs

What is Montessori?

You know when you ask someone from a small country town for directions then realise immediately it was a terrible mistake because they love their town SO much that 25 minutes later they're telling you about the post-war challenges of the railway service and all you really needed to know was whether to turn left or right? Well, we're that small country bumpkin, literally loving on pre- and post-war Montessori. Sorry not sorry in advance: we've written a blog. And another blog. And then 8 More Blogs. Enter if you dare.

 

Shipping and Returns

All the info you need to know about shipping and returns can be found here

 

Do you ship internationally?

We ship far and wide all over the world. You do have to contact us for custom shipping quotes if you live outside of Australia though as it varies a lot. 

 

Signature on delivery, oh bother

We understand that it can be frustrating when parcels are sent without authority to leave - no one likes lining up at the post office. We really are sorry for the inconvenience. But what is more of inconvenient, is when your parcel is left at the wrong unit or stolen. Given the value of our larger products, we send all Piklers, Packages and Towers with signature on delivery. 

Where do you make your line of products?

Our Learning Towers and Pikler Triangles are 100% designed and made in Australia (Malaga, Western Australia to be exact). This works out a bit more expensive for both us, and you, but it is very important to us that we not only support the Australian economy but we know how and and where our products are made. It also helps keep the carbon footprint of our products as low as possible as we don't need to ship our products into Australia from an overseas manufacturer. 

We also wholesale a carefully selected line of 'Other Things'. The individual products have their own information on where they are (ethically) made. 

 

Why do you sell your Learning Towers and Pikler Triangles RAW?

Two reasons. Firstly - there are 100's of finishing choices available for wooden furniture, from natural oils and paints to varnishes and beeswax. We can't offer all of these options nor can we predict what is best for your family and home. Selling our products RAW allows you to make the choice based on your preferences. 


Secondly, because our products are made right here in Australia, labour costs are pretty high - finishing our products would result in approx. 20 - 30% extra manufacturing costs, which we'd need to pass onto you, making our products less affordable. 

 

What do you recommend sealing your products with?

We recommend sealing your products with a high quality furniture oil or an eco-varnish such as Polyclear. You can even make your own with one part wax to two parts coconut oil. If your tower is likely to get wet or your Pikler Triangle will be used outside, we recommend sealing with Polyclear.

 

Are Learning Towers safe?

Learning Towers are safe when used under 100% adult supervision and the Little Big user is a competent stander.

But no-one knows your Little Big person like you do. If your small human is a climber, then you might find that they similarly try to climb in/out of the tower when you aren't prepared. 

Having said this, we have found that the urge to climb is often just to see what YOU are doing! As the Learning Towers provide a safe platform to observe the world at your height, we have been told by happy buyers that serial-climbers are calmer once in the Tower and can see exactly what's going on at the kitchen bench.

Regardless, we insist on arms-length supervision at all times when the Tower is in use.

All Towers come with removable chalkboard which doubles as a backing once the Little Big user is safely on the platform and Towers are only to be used against a kitchen or bathroom bench to ensure 4-sided safety. 

 

What is a Pikler Triangle?

A Pikler Triangle is a climbing frame specially designed by paediatrician Emmi Pikler. Unlike park playgrounds, Pikler Triangles promote self-paced motor development for Little Big and Little, Little Big people, age appropriate from 6 months to 5 years for climbing. For the full spiel on Pikler Triangles, see our article, "What is a Pikler Triangle?".

 

Do your Learning Towers and Pikler Triangles come assembled?

To save on shipping costs, our products are sent to you unassembled. All you need is a standard size allen key and we promise it's very easy. 

 

Why don't you provide allen keys, cheap skates?

Have you gathered yet that we love the Earth?

We asked a bunch of our customers and it was unanimous that most of you have a spare standard, 4mm-sized allen key lying around at home. We can thank our Swedish friends for that, we're sure. 

In the interest of waste not, want not, we have therefore opted against standard inclusion of allen keys. Don't stress though, if you don't have an allen key in every drawer of your house already, let us know and we'll add one to your order free of charge. 

 

What wood would you use?

LBL products are made using FSC certified European birch plywood.

Birch is a naturally fast growing tree, meaning it's harvest is less destructive to the environment and replenishing the forest from which it is taken is easier. 

Our White Learning Tower is the only product made of MDF however LBL have been conscious to use only 100% Australian-made eco-friendly, medium-density fibre board. Aussie MDF is very different in quality and in its environmental impact compared to overseas equivalents.

 

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